Abstract
Stong Geopark is a prominent natural attraction site in Kelantan, characterized by its rich biodiversity and variety of plant and animal species, catering to diverse visitor interests such as wildlife enthusiasts, explorers, and tourists. Geoguides play a vital role in helping visitors comprehend the significance of the geopark's geological features, the interconnectedness of the ecosystem, and the knowledge of indigenous communities. However, the tourism industry faces challenges in meeting the requirements for various forms of tourism services, including geoguiding. This study aims to profile the geo guides at Stong Geopark and better understand their areas of expertise. The research employs a quantitative approach, surveying 39 geoguides, to provide a comprehensive profile encompassing their age, English proficiency, income distribution, tour frequency, and identified areas of expertise. The findings reveal three distinct clusters of geoguides' areas of expertise: Cluster 1 - Nature and Adventure, Cluster 2 - Nature, and Cluster 3 - Adventure. The study also highlights the need for the majority of geo guides to receive additional training in English communication skills and continuous professional development courses. Overall, this study offers valuable insights into the profiles of geoguides at Stong Geopark, emphasizing the importance of supporting and developing local geoguides' expertise to enhance the effectiveness of geopark management and visitor satisfaction. Furthermore, the study provides a spatial understanding of Stong Geopark by highlighting the locations of active geo guides about the distribution of geosites. This offers a comprehensive overview of the geopark's geography. The findings can inform policymakers, tourism authorities, and geopark management in developing targeted strategies for capacity building and professionalization of geo guides, ultimately contributing to the sustainable development of Stong Geopark as a thriving ecotourism destination.
Keywords
- Stong Geopark Search this journal for Stong Geopark (opens in a new tab)
- Geoguides Search this journal for Geoguides (opens in a new tab)
- Profiling Search this journal for Profiling (opens in a new tab)
- Expertise Search this journal for Expertise (opens in a new tab)
- Tourism Management Search this journal for Tourism Management (opens in a new tab)
References
- Abdullah, F. A., Daud, R. R. R., Othman, N. A., Razak, N. F. A., Simpong, D. B., & Yusoff, A. M. (2022). The Relationship of Ecotourism Development towards Ecotourism Destination Competitiveness. A Case Study in Kelantan.
- Ahmad, S. M. F. S., Khairi, H., & Kamarudin, M. F. (2023). The Resilience of Malay Silver Craft Design: Sustaining Cultural Heritage and Promoting Sustainable Industrialization. e-BANGI, 20(4), 393-404.
- Alauddin, M., Kamal, M. A., & Chowdhury, M. A. I. (2021). Ecotourism in Bangladesh: Investment and Development Contexts. Tourism in Bangladesh: Investment and Development Perspectives, 259-275.
- Erasiah, E., Pratama, F. S., Zain, F. M., Ardy, M. S., & Dalela, R. (2023). Kelantan The Little Mecca: Its Influence on the Archipelago's 15th-19th century Islamic Civilisation to the Present Day. Jurnal Lektur Keagamaan, 21(1), 125-156.
- Farsani, N. T., Coelho, C. O., Costa, C. M., & Amrikazemi, A. (2014). Geo-knowledge management and geoconservation viageoparks and geotourism. Geoheritage, 6, 185-192.
- Fauzi, N S M., & Misni, A. (2016, June 1). Geoheritage Conservation: Indicators Affecting the Condition and Sustainability of Geopark – A Conceptual Review. Elsevier BV, 222, 676-684. https://doi.org/10.1016/j.sbspro.2016.05.224
- Fennell, D. A., & de Grosbois, D. (2023). Communicating sustainability and ecotourism principles by ecolodges: A global analysis. Tourism Recreation Research, 48(3), 333-351.
- Gomes, S., & Lopes, J. M. (2023). Insights for pro-sustainable tourist behavior: the role of sustainable destination information and pro-sustainable tourist habits. Sustainability, 15(11), 8856.
- Hassin, N. H., Abas, M. A., Sidik, S. N. A., Amin, M. F. M., & Iman, M. (2020). A Study of Local Community Perception and Attitude on Environmental Impact of Ecotourism at Kuala Koh National Park (KKNP), Kelantan.
- Ibrahim, M S N., Abdul-Halim, S., Ishak, M Y., & Hassan, S. (2021, June 1). The local community awareness on Langkawi UNESCO Global Geopark status: Case of Kampung Padang Puteh, Langkawi, Malaysia. Elsevier BV, 9(2), 233-241. https://doi.org/10.1016/j.ijgeop.2021.02.009
- Jaini, N., Anuar, A N A., & Daim, M S. (2012, March 27). The Practice of Sustainable Tourism in Ecotourism Sites among Ecotourism Providers. Canadian Center of Science and Education, 8(4). https://doi.org/10.5539/ass.v8n4p175
- Jia, Z., Wu, F., & Hou, D. (2022, December 20). Geodiversity, Geotourism, Geoconservation, and Sustainable Development in Longyan Aspiring Geopark (China). Springer Science+Business Media, 15(1). https://doi.org/10.1007/s12371-022-00784-8
- King, V. T. (2018). Tourism and culture in Malaysia 1. In Tourism in South-East Asia (pp. 99-116). Routledge.
- Leong, A. M. W., Yeh, S. S., Zhou, Y., Hung, C. W., & Huan, T. C. (2024). Exploring the influence of historical storytelling on cultural heritage tourists' value co-creation using tour guide interaction and authentic place as mediators. Tourism Management Perspectives, 50, 101198.
- Ly, D. N., La, T. T., Le, K. D., Nguyen, C., Fjeld, M., Tran, T. N. D., & Tran, M. T. (2022, September). 360TourGuiding: Towards virtual reality training for tour guiding. In Adjunct Publication of the 24th International Conference on Human-Computer Interaction with Mobile Devices and Services (pp. 1-6).
- Marzuki, A., Mohammad, D., & Abdullah, S. (2014, January 2). Visitors' satisfaction towards geopark attractions. Taylor & Francis, 26(1), 21-31. https://doi.org/10.1080/13032917.2013.870916
- Matshusa, K., Leonard, L., & Thomas, P. (2021, October 21). Challenges of Geotourism in South Africa: A Case Study of the Kruger National Park. Multidisciplinary Digital Publishing Institute, 10(11), 108-108. https://doi.org/10.3390/resources10110108
- Maying, D., Rafee, Y., Azizan, M A., Arshad, A H A., & Hassan, M Z A. (2021, November 30). Visual Experiential in Digital Documentation for Rural Tourism Promotion of Ba’kelalan, Sarawak. UNIMAS Publisher, 4(1), 14-27. https://doi.org/10.33736/ijaca.4192.2021
- Pinheiro, R. O., Triest, L., & Lopes, P. F. (2021). Cultural ecosystem services: Linking landscape and social attributes to ecotourism in protected areas. Ecosystem Services, 50, 101340.
- Samodra, H. (2018). Geotourism in Batur UNESCO Global Geopark, Indonesia. In Handbook of Geotourism (pp. 367-378). Edward Elgar Publishing.
- Sera, K., Sugawara, H., Sakakibara, M., Arifin, Y. I., & Eraku, S. S. (2020, July 1). The Potential of Gorontalo Province as a Global Geopark. IOP Publishing, 536(1), 012004-012004. https://doi.org/10.1088/1755-1315/536/1/012004
- Tan, K. K. H., Lee, S. E., & Choy, C. W. (2020). Academic Tourism’ and Art: Student Submissions as a Means of Capturing Meaning at Pulai Village, Kelantan. Contemporary Asian Artistic Expressions and Tourism, 39-57.
- The World Federation of Tourist Guides Associations (WFTGA), (2023). Tour guide’s definition. https://wftga.org/about (Accessed 3 September 2024).
- Thong, J Z., Lo, M., Suaidi, M K., Mohamad, A. A., & Chin, C. (2019, November 10). Tourists’ Perceived Destination Competitiveness in Protected Areas: The Case of Semenggoh Nature Reserve. The Journal of Social Sciences Research, 5(11), 1600-1608. https://doi.org/10.32861/jssr.511.1600.1608
- Weiler, B., & Walker, K. (2014, December 5). Enhancing the visitor experience: reconceptualizing the tour guide’s communicative role. https://www.sciencedirect.com/science/article/pii/S1447677014000102
- Wijaya, T., & Ying, Z. & Suan, L. (2020). Gender and Self-Regulated Learning During COVID-19 Pandemic in Indonesia. Jurnal Basicedu. 4. 725-732. 10.31004/basicedu.v4i3.422.
- Wong, C. U. I., Ren, L., Ma, C., & Lam, J. F. I. (2024). What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles. Journal of Hospitality and Tourism Management, 59, 102-115.
- Yani, A., Mulyadi, A., & Rosita, R. (2021, March 1). Profile and competency of a tourist guide on ciletuh-palabuhanratu Unesco global geopark. IOP Publishing, 683(1), 012118-012118. https://doi.org/10.1088/1755-1315/683/1/012118
- Yi, H., & Yun, J. (2024). Mobility and stability: How do tour guides manage multiple identities? Journal of Hospitality and Tourism Management, 58, 322-332.
- Zafeiropoulos, G., Drinia, H., Antonarakou, A., & Zouros, N. (2021). From geoheritage to geo education, geoethics, and geotourism: A critical evaluation of the Greek region. Geosciences, 11(9), 381.
- Zaifri, M., Khalloufi, H., Kaghat, F. Z., Azough, A., & Zidani, K. A. (2023). From Earlier Exploration to Advanced Applications: Bibliometric and Systematic Review of Augmented Reality in the Tourism Industry (2002–2022). Multimodal Technologies and Interaction, 7(7), 64.
- Zukri, N. A. M. Z. M., Zainuddin, N. N., Manshoor, A., Mohamad, N. H., Idris, N. A., & Zaki, M. I. M. (2024). Domestic Tourist Satisfaction Toward Kelantanese Cuisine in Kelantan. Asian Journal of Research in Education and Social Sciences, 6(S1), 70-80.
Downloads
No downloads have been recorded for this article yet. Figures appear here once readers begin downloading the full text.
How to Cite
Share this article
License
Copyright (c) 2024 Syerina Azlin Md Nasir, An Nur Nabila Ismail, Wan Marhaini Wan Omar, Dana Anak Badang, Razaidi Shah A Kadir (Author)

This work is licensed under a Creative Commons Attribution 4.0 International License.
Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team edits and formats manuscripts to bring uniformity and standardization in published material.
This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.
Keywords
- Stong Geopark Search this journal for Stong Geopark (opens in a new tab)
- Geoguides Search this journal for Geoguides (opens in a new tab)
- Profiling Search this journal for Profiling (opens in a new tab)
- Expertise Search this journal for Expertise (opens in a new tab)
- Tourism Management Search this journal for Tourism Management (opens in a new tab)
Section
Published in
Vol. 16 No. 3(I)S (2024)
Supply Chain Sustainability, Smart HRM & Inclusive Education
View issue contents
Published
Submissions
Have research to publish? Information Management and Business Review welcomes submissions.
Make a Submission