(1)
Mansor, A. A.; Shobri, N. D. M.; Mat, A.; Rahim, N. N. A.; Abu Hassan, L. F.; Asnawi, N. H. ServeSmart: Bridging Theory and Practice in Customer Service Education through AI-Supported Experiential Learning. IMBR 2026, 18 (4(I), 215-222. https://doi.org/10.22610/imbr.v18i4(I).4931.