Bujang S, Abdullah F, Abd Rashid MH. Customer Experience Rating for Achieving Loyalty & Satisfaction. IMBR [Internet]. 2024 Sep. 6 [cited 2026 Oct. 28];16(3(I):550-9. Available from: https://www.amhinternational.com/imbr/article/view/1561-customer-experience-rating-for-achieving-loyalty-satisfaction